Terms of Service

Updated March 8, 2024


These NBCUniversal Supplemental Terms of Service for Dateline Premium (“Supplemental Terms”) apply to your use of the Dateline Premium podcast services. The Supplemental Terms include the NBCUniversal Terms of Service (“NBCU ToS”), and any other documentation, policies or guidelines that we may provide in writing. Capitalized terms not defined below will have the meanings given to such terms in the NBCU ToS.

BY USING THE DATELINE PREMIUM SERVICES, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE SUPPLEMENTAL TERMS AND OUR PRIVACY POLICY, which describes our privacy practices in detail and is incorporated herein by reference. Please read them carefully.

We may modify these Supplemental Terms and encourage you to check back here from time to time for any modifications we may make to these Supplemental Terms.

1. Use of Dateline Premium services

We provide Dateline Premium using The Slate Group, LLC’s (“Slate Group” ) subscription service for premium podcasts. Slate Group also provides Customer Support for Dateline Premium, as described in Section 3.5. We grant you a limited, non-sublicensable, non-exclusive, non-transferable license to access and use the Dateline Premium services for your personal and non-commercial use, and only in accordance with these Supplemental Terms.

2. Modification, Suspension and Cancellation of the Dateline Premium services

2.1. Cancellation. We reserve the right to discontinue the Dateline Premium services at any time. In such an event, we will provide you with a prorated refund of any prepaid Fees (as defined below) based on the remaining time of your subscription period. We also reserve the right to suspend or terminate your Dateline Premium services account in our sole discretion without prior notice.

2.2. Modification. We reserve the right, in our sole discretion without prior notice, to make changes to the Dateline Premium services, including any cancellation of services. The availability of Dateline Premium Content offered at the time you register for the Dateline Premium services may not reflect the Content that will be offered throughout your subscription.

3. Subscriptions, Autorenewal and Billing

3.1. Fees and Autorenewal. We charge a subscription fee to access the Dateline Premium services (“Fees”). The Fees payable are made clear during the ordering process. You can find the specific details regarding your subscription and pricing at any time by accessing your Account for the Dateline Premium services; specifically, by visiting the Slate Group website for Dateline Premium (www.dateline.supportingcast.fm) and clicking on the "Dashboard" link available at the top of the page of the Dateline Premium page, under your profile name.

We may change the amount of Fees payable from time to time. The modified Fees will take effect at the start of the next billing period for your subscription. We will provide advance notice of these changes by sending an e-mail to the e-mail address you have registered for your Dateline Premium account, and you will have the opportunity to cancel your subscription prior to incurring the new charges. However, we will not be able to notify you of changes in any applicable taxes.

3.2. Billing. By providing a credit card, debit card or other payment method (“Payment Method”) for your subscription to the Dateline Premium services, you expressly agree that we, our affiliates or a third-party payment processor is authorized to charge you the Fees (plus any applicable taxes) at the beginning of your subscription and on a recurring basis upon each periodic renewal, unless and until you cancel your subscription. The Fees are nonrefundable unless otherwise stated in these Supplemental Terms. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE THE PAYMENT METHOD YOU PROVIDE.

Your Payment Method will be billed on a regular basis during your subscription, although the exact timing of when you are billed may vary. You may view your next recurring billing date by logging into your Account and viewing your subscription details.

If you want to use a Payment Method that is different from the one you used during registration, or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by logging in to your Account and updating your subscription details. If your Payment Method expires and you do not update your Payment Method information or if we cannot charge your Payment Method for any reason and you have not cancelled your subscription, you authorize us to continue billing that Payment Method, and you will remain responsible for any uncollected amounts. If a charge to your Payment Method is denied for any reason, we may, at our discretion, terminate, disable, cancel or suspend access to your subscription without further notice.

3.3. Privacy. Our NBCUniversal Privacy Policy explains how we collect, store, process and use your data, including your Payment Method information, and you acknowledge and agree that your use of the Dateline Premium services is subject to the terms and conditions of our NBCUniversal Privacy Policy .

3.4. Cancelling Your Subscription. You may cancel your Dateline Premium subscription at any time by signing into your Account and following the cancellation instructions provided, and cancellation will be effective at the end of the applicable subscription period during which you notify us of cancellation. If you cancel your subscription, you will still have access to the Dateline Premium services for the remainder of time you have already paid for, but you will not receive a refund. You will also forfeit any service or referral credits upon cancellation. If you cancel your subscription during a free trial or other promotion, cancellation may become effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-PERIOD SUBSCRIPTION PERIODS OR UNUSED SERVICES, EXCEPT AS STATED HEREIN OR OTHERWISE REQUIRED BY APPLICABLE LAW.

3.5. Statutory Cancellation Right for EU Residents Only. You are entitled to cancel your purchase and request a refund without stating the reason during the 14 days following the date of your purchase (the “Statutory Cancellation Period”). The refund will cover the relevant Fees prorated from the date you request cancellation to the end of the relevant subscription period you have paid for. To cancel and request a refund under the Statutory Cancellation Period please contact Customer Support. You may contact Slate Group Customer Support by visiting the “help" link featured at the bottom of each page.

3.6. Free Trials and Promotions. We may offer free trials to the Dateline Premium services from time to time. Availability of a free trial is not guaranteed and, if we offer you a free trial, the specific terms of your free trial will be provided to you during your sign-up. Once your free trial period ends, your first payment will be charged to your Payment Method immediately following the end of your free trial period at the then-current rate, unless you cancel your subscription prior to the expiration of your free trial period. You will not receive a notice from us that your free trial has ended and that payment for your subscription is due. You may cancel your subscription at any time before the end of your free trial. If you start a free trial and cancel before it ends, you cannot reactivate the free trial.

We may also offer, in our sole discretion, promotions subject to terms that will be provided to you in promotional materials or during your sign-up. We will begin billing your Payment Method at the then-current, non-promotional rate after your promotion ends unless you cancel your subscription prior to the end of your promotion.